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servicenow-mcp-ai

API key required

ServiceNow MCP server — 67 tools over the full REST surface, every auth method, flows, diagrams.

To add servicenow-mcp-ai to Claude, run the install command below or copy the ready-made config for Claude Code, Claude Desktop, Cursor and VS Code further down. Restart your client after adding it and its tools show up in your next conversation. It needs 6 environment variables, listed below.

AIAPIDevTools

Install

npx -y servicenow-mcp-ai@2.0.0

Environment variables

SN_INSTANCESet in your MCP config
SN_AUTHSet in your MCP config
SN_USERSet in your MCP config
SN_PASSWORDSet in your MCP config
SN_API_KEYSet in your MCP config
SN_TOOL_PACKAGESSet in your MCP config

Install with your client

Terminal
claude mcp add servicenow-mcp-ai --env SN_INSTANCE=<YOUR_SN_INSTANCE> --env SN_AUTH=<YOUR_SN_AUTH> --env SN_USER=<YOUR_SN_USER> --env SN_PASSWORD=<YOUR_SN_PASSWORD> --env SN_API_KEY=<YOUR_SN_API_KEY> --env SN_TOOL_PACKAGES=<YOUR_SN_TOOL_PACKAGES> -- npx -y servicenow-mcp-ai@2.0.0

Run this in a terminal to add the server to Claude Code.

What this does

servicenow-mcp-ai exposes a set of tools to Claude over the Model Context Protocol. After you add it to claude_desktop_config.json (snippet above) and restart Claude Desktop, those tools become callable inside any conversation.

Requirements

This server needs the following environment variables to be set before it can run:

SN_INSTANCE
SN_AUTH
SN_USER
SN_PASSWORD
SN_API_KEY
SN_TOOL_PACKAGES

Set these via the env object in your MCP config (see claude_desktop_config.json snippet above).

Frequently asked questions

How do I install servicenow-mcp-ai?

Run the Claude Code command in the install section to add servicenow-mcp-ai to Claude Code, or copy the ready-made config for your client from the install section on this page. Restart your client afterwards and the tools appear in your next conversation.

Which clients work with servicenow-mcp-ai?

This page carries setup and config for Claude Code, Claude Desktop, Cursor and VS Code. Any other MCP client that accepts a standard server config can connect to servicenow-mcp-ai as well.

Does servicenow-mcp-ai need an API key?

Yes. Before it can run, set these environment variables: SN_INSTANCE, SN_AUTH, SN_USER, SN_PASSWORD, SN_API_KEY, SN_TOOL_PACKAGES. They go in the env block of your MCP config.

Imported from the Official MCP Registry. The details above come from the registry entry; the maker can claim this listing to correct them, add docs, and see its traffic.

Is this your MCP server?

Claim this listing to see its traffic, fix details yourself, and skip the review queue on future updates.

Listed on clauderules.net

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