ServiceNow MCP server — 67 tools over the full REST surface, every auth method, flows, diagrams.
To add servicenow-mcp-ai to Claude, run the install command below or copy the ready-made config for Claude Code, Claude Desktop, Cursor and VS Code further down. Restart your client after adding it and its tools show up in your next conversation. It needs 6 environment variables, listed below.
Install
npx -y servicenow-mcp-ai@2.0.0Environment variables
SN_INSTANCESet in your MCP configSN_AUTHSet in your MCP configSN_USERSet in your MCP configSN_PASSWORDSet in your MCP configSN_API_KEYSet in your MCP configSN_TOOL_PACKAGESSet in your MCP configInstall with your client
claude mcp add servicenow-mcp-ai --env SN_INSTANCE=<YOUR_SN_INSTANCE> --env SN_AUTH=<YOUR_SN_AUTH> --env SN_USER=<YOUR_SN_USER> --env SN_PASSWORD=<YOUR_SN_PASSWORD> --env SN_API_KEY=<YOUR_SN_API_KEY> --env SN_TOOL_PACKAGES=<YOUR_SN_TOOL_PACKAGES> -- npx -y servicenow-mcp-ai@2.0.0
Run this in a terminal to add the server to Claude Code.
What this does
servicenow-mcp-ai exposes a set of tools to Claude over the Model Context Protocol. After you add it to claude_desktop_config.json (snippet above) and restart Claude Desktop, those tools become callable inside any conversation.
Requirements
This server needs the following environment variables to be set before it can run:
SN_INSTANCE SN_AUTH SN_USER SN_PASSWORD SN_API_KEY SN_TOOL_PACKAGES
Set these via the env object in your MCP config (see claude_desktop_config.json snippet above).
Frequently asked questions
How do I install servicenow-mcp-ai?
Run the Claude Code command in the install section to add servicenow-mcp-ai to Claude Code, or copy the ready-made config for your client from the install section on this page. Restart your client afterwards and the tools appear in your next conversation.
Which clients work with servicenow-mcp-ai?
This page carries setup and config for Claude Code, Claude Desktop, Cursor and VS Code. Any other MCP client that accepts a standard server config can connect to servicenow-mcp-ai as well.
Does servicenow-mcp-ai need an API key?
Yes. Before it can run, set these environment variables: SN_INSTANCE, SN_AUTH, SN_USER, SN_PASSWORD, SN_API_KEY, SN_TOOL_PACKAGES. They go in the env block of your MCP config.
Imported from the Official MCP Registry. The details above come from the registry entry; the maker can claim this listing to correct them, add docs, and see its traffic.
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