MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.
To add swsd to Claude, run the install command below or copy the ready-made config for Claude Code, Claude Desktop, Cursor and VS Code further down. Restart your client after adding it and its tools show up in your next conversation. It needs 5 environment variables, listed below.
Install
npx -y swsd-mcp@3.1.0Environment variables
SWSD_TOKENSet in your MCP configSWSD_BASE_URLSet in your MCP configSWSD_PROFILESet in your MCP configSWSD_WRITE_MODESet in your MCP configSWSD_ATTACHMENT_ROOTSet in your MCP configInstall with your client
claude mcp add swsd --env SWSD_TOKEN=<YOUR_SWSD_TOKEN> --env SWSD_BASE_URL=<YOUR_SWSD_BASE_URL> --env SWSD_PROFILE=<YOUR_SWSD_PROFILE> --env SWSD_WRITE_MODE=<YOUR_SWSD_WRITE_MODE> --env SWSD_ATTACHMENT_ROOT=<YOUR_SWSD_ATTACHMENT_ROOT> -- npx -y swsd-mcp@3.1.0
Run this in a terminal to add the server to Claude Code.
What this does
swsd exposes a set of tools to Claude over the Model Context Protocol. After you add it to claude_desktop_config.json (snippet above) and restart Claude Desktop, those tools become callable inside any conversation.
Requirements
This server needs the following environment variables to be set before it can run:
SWSD_TOKEN SWSD_BASE_URL SWSD_PROFILE SWSD_WRITE_MODE SWSD_ATTACHMENT_ROOT
Set these via the env object in your MCP config (see claude_desktop_config.json snippet above).
Frequently asked questions
How do I install swsd?
Run the Claude Code command in the install section to add swsd to Claude Code, or copy the ready-made config for your client from the install section on this page. Restart your client afterwards and the tools appear in your next conversation.
Which clients work with swsd?
This page carries setup and config for Claude Code, Claude Desktop, Cursor and VS Code. Any other MCP client that accepts a standard server config can connect to swsd as well.
Does swsd need an API key?
Yes. Before it can run, set these environment variables: SWSD_TOKEN, SWSD_BASE_URL, SWSD_PROFILE, SWSD_WRITE_MODE, SWSD_ATTACHMENT_ROOT. They go in the env block of your MCP config.
Imported from the Official MCP Registry. The details above come from the registry entry; the maker can claim this listing to correct them, add docs, and see its traffic.
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