ConnectWise PSA (Manage) MCP server — tickets, time entries, companies, configurations, BYOK
To add ConnectWise PSA to Claude, run the install command below or copy the ready-made config for Claude Code, Claude Desktop, Cursor and VS Code further down. Restart your client after adding it and its tools show up in your next conversation. It needs 12 environment variables, listed below.
Install
npx -y mcp-connectwise-psa@0.12.0Environment variables
CW_SITESet in your MCP configCW_COMPANY_IDSet in your MCP configCW_CLIENT_IDSet in your MCP configCW_PUBLIC_KEYSet in your MCP configCW_PRIVATE_KEYSet in your MCP configCW_MEMBER_IDENTIFIERSet in your MCP configCW_TOOLSETSSet in your MCP configCW_DB_HOSTSet in your MCP configCW_DB_NAMESet in your MCP configCW_DB_USERSet in your MCP configCW_DB_PASSWORDSet in your MCP configCW_DB_QUERY_LIBRARYSet in your MCP configInstall with your client
claude mcp add connectwise-psa --env CW_SITE=<YOUR_CW_SITE> --env CW_COMPANY_ID=<YOUR_CW_COMPANY_ID> --env CW_CLIENT_ID=<YOUR_CW_CLIENT_ID> --env CW_PUBLIC_KEY=<YOUR_CW_PUBLIC_KEY> --env CW_PRIVATE_KEY=<YOUR_CW_PRIVATE_KEY> --env CW_MEMBER_IDENTIFIER=<YOUR_CW_MEMBER_IDENTIFIER> --env CW_TOOLSETS=<YOUR_CW_TOOLSETS> --env CW_DB_HOST=<YOUR_CW_DB_HOST> --env CW_DB_NAME=<YOUR_CW_DB_NAME> --env CW_DB_USER=<YOUR_CW_DB_USER> --env CW_DB_PASSWORD=<YOUR_CW_DB_PASSWORD> --env CW_DB_QUERY_LIBRARY=<YOUR_CW_DB_QUERY_LIBRARY> -- npx -y mcp-connectwise-psa@0.12.0
Run this in a terminal to add the server to Claude Code.
What this does
ConnectWise PSA exposes a set of tools to Claude over the Model Context Protocol. After you add it to claude_desktop_config.json (snippet above) and restart Claude Desktop, those tools become callable inside any conversation.
Requirements
This server needs the following environment variables to be set before it can run:
CW_SITE CW_COMPANY_ID CW_CLIENT_ID CW_PUBLIC_KEY CW_PRIVATE_KEY CW_MEMBER_IDENTIFIER CW_TOOLSETS CW_DB_HOST CW_DB_NAME CW_DB_USER CW_DB_PASSWORD CW_DB_QUERY_LIBRARY
Set these via the env object in your MCP config (see claude_desktop_config.json snippet above).
Frequently asked questions
How do I install ConnectWise PSA?
Run the Claude Code command in the install section to add ConnectWise PSA to Claude Code, or copy the ready-made config for your client from the install section on this page. Restart your client afterwards and the tools appear in your next conversation.
Which clients work with ConnectWise PSA?
This page carries setup and config for Claude Code, Claude Desktop, Cursor and VS Code. Any other MCP client that accepts a standard server config can connect to ConnectWise PSA as well.
Does ConnectWise PSA need an API key?
Yes. Before it can run, set these environment variables: CW_SITE, CW_COMPANY_ID, CW_CLIENT_ID, CW_PUBLIC_KEY, CW_PRIVATE_KEY, CW_MEMBER_IDENTIFIER, CW_TOOLSETS, CW_DB_HOST, CW_DB_NAME, CW_DB_USER, CW_DB_PASSWORD, CW_DB_QUERY_LIBRARY. They go in the env block of your MCP config.
Imported from the Official MCP Registry. The details above come from the registry entry; the maker can claim this listing to correct them, add docs, and see its traffic.
Is this your MCP server?
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